Watch this video for how-tos and tips to properly light a duraflame firelog.
Duraflame firelogs are Underwriter Laboratories (UL) Classified for use in zero-clearance manufactured metal fireplaces and are suitable for use in all types of traditional open-hearth wood-burning fireplaces. Duraflame firelogs should not be burned in wood stoves or fireplace inserts that have doors that will affect airflow. Check for the UL-Classification mark on the package before buying.
When manufactured fireplaces were first introduced to the market, the UL-Certification Tests for those appliances did not address the use of firelogs in these fireplaces. Consequently, the earlier manufactured fireplaces were sold with stickers recommending only natural firewood be used. Now that most brands of firelogs have been UL-Classified for safe use in zero-clearance fireplaces, most fireplace manufacturers have changed their product labels and warranty information allowing the use of UL-Classified solid fuels, such as duraflame® firelogs.
Firelogs require combustion air to burn properly. Always leave fireplace glass doors open while a firelog is burning unless the fireplace manufacturer's instructions indicate otherwise. Glass doors can be closed after the firelog is no longer burning to keep warm air in the house. However, the fireplace damper should be left open until the ashes remaining from the fire are cool.
A wire, mesh fireplace screen is an important safety precaution that should always be used whether you are burning a duraflame® firelog or firewood.
We don't recommend adding wood to a duraflame® fire. When you add other materials to the firelog, it can change the characteristics of the burn. For example, duraflame® firelogs are designed to burn one at a time with a controlled burn rate that burns the external surface area of the log slowly exposing more internal fuel as the log burns. Adding wood to a burning firelog can cause the log to break apart resulting in a sudden increased burn rate or flare up. If a flare-up like this occurs, flames can consume your fireplace creating more heat and smoke than your chimney is designed to exhaust; resulting in unwanted smoke potentially pouring out the front of your fireplace. Firelogs also contain twice the BTU energy content per pound of firewood, so burning firelogs with wood could create excessive heat that exceed the specifications of your fireplace. Because of this and similar potential safety hazards, we recommend against adding other materials to a duraflame® firelog.
It depends on the product. The majority of duraflame® firelogs are specifically designed to burn one at a time, eliminating the need to add more fuel or tend the fire. The wax component of the product produces twice the BTU per pound of wood, allowing one regular duraflame® firelog to provide a fire equivalent to burning several pieces of wood. If you prefer to burn multiple logs at a time or add on firelogs later to extend your burn time, try duraflame® OUTDOOR firelogs that are sold with multiple pieces and are designed to burn with more than one log at a time. Additionally, with some products like Crackleflame® Indoor/Outdoor Firelogs, 4.5lb Indoor/Outdoor Firelogs, and 2.5lb Indoor/Outdoor Firelogs, you can add on a second log (towards the end of the burn) in an outdoor fire pit or fireplace. Please be sure to read instructions on the wrapper before use.
Burning a duraflame® firelog results in significantly less creosote accumulation than burning wood. Creosote forms when moist smoke from burning wood cools and condenses on the chimney walls. Burning unseasoned wood with high moisture content contributes to even greater creosote accumulation in the chimney. Creosote accumulates inside your chimney each time you burn a wood fire and over time thick, hardened tar-like deposits can build up on the walls of the chimney. If this material is not regularly removed from the chimney burning a hot fire in the fireplace could ignite it and cause a chimney fire.
Since duraflame® firelogs are made with dry wood sawdust, only a fine soot is left in the chimney. In fact, tests show that a duraflame® firelog has 66% less creosote accumulation per hour of fire than the creosote accumulation from burning a wood fire. Nevertheless, we recommend you have a certified chimney sweep inspect your chimney on an annual basis and clean it if necessary, no matter what you burn.
Visit the Chimney Safety Institute of America (CSIA) to locate a certified chimney professional in your area.
Manufactured firelogs will leave a fine, graphite-like carbon soot in the flue after extensive use. This material is different from creosote deposits. There's far less soot produced from burning firelogs than the creosote produced from burning wood. Independent tests show that duraflame® firelogs do not produce the hardened flammable tar deposits known as creosote, commonly produced from burning high moisture content wood fires. And the soot left in the chimney after burning firelogs has almost no BTU value so it can't be reignited to cause a chimney fire. No matter what you burn, we recommend you have your fireplace inspected and cleaned annually by a chimney maintenance professional certified by the Chimney Safety Institute of America (CSIA).
Crackleflame and OUTDOOR firelogs contain a patented, safe, all natural additive that provides the natural crackling sound of a wood fire as it burns.
Store firelogs and firestarters out of reach of pets and small children. They are not suitable for human or animal consumption. For safety purposes, it's always best to keep pets and small children away from the fireplace while it is in use. Always use a firescreen while burning. If your fireplace is burning properly and all smoke is ventilated to the outdoors there should not be any exposure to smoke that could irritate your house pets or children. Birds, however, have particularly sensitive lungs and circulation systems and can be sensitive to slight changes in heat and air conditions. Keep pet birds far away from the fireplace.
Our firelogs are made of sawdust, agricultural fibers, waxes and oils; we are not aware of any ingredients that would cause a chemically toxic reaction should your pet consume a small amount of these products. However, the wood fibers in the product are not digestible. Depending on how much of the firelog or firestarter is eaten, your pet may become constipated or have an upset stomach. If you have a small pet or the pet has eaten a large amount of the product you should consult a veterinarian as the pet may experience complications with its digestive system. Click here to request a Material Safety Data Sheet (MSDS) if your vet requires that information.
It depends on the product. The majority of duraflame® firelogs are specifically designed to burn one at a time, eliminating the need to add more fuel or tend the fire. The wax component of the product produces twice the BTU per pound of wood, allowing one regular duraflame® firelog to provide a fire equivalent to burning several pieces of wood. If you prefer to burn multiple logs at a time or add on firelogs later to extend your burn time, try duraflame® OUTDOOR firelogs that are sold with multiple pieces and are designed to burn with more than one log at a time. Additionally, with some products like Crackleflame® Indoor/Outdoor Firelogs, 4.5lb Indoor/Outdoor Firelogs, and 2.5lb Indoor/Outdoor Firelogs, you can add on a second log (towards the end of the burn) in an outdoor fire pit or fireplace. Please be sure to read instructions on the wrapper before use.
It is not recommended that duraflame firelogs be used as starter materials for a wood fire. A duraflame firelog provides more fuel content than necessary to start a wood fire. However, Duraflame markets quick start and firestart natural wood firelighters, which are made from similar materials and are specifically designed to light wood fires.
No. Duraflame firelogs should be burned on an adequate supporting grate. Firelogs tend to soften while burning and need support to assure maximum burn time. Burning firelogs on grates with parallel bar spacing greater than three inches does not provide adequate support and may result in log breakage, flare-up and/or reduced burn time.
No. Duraflame firelogs have a proprietary easy lighting process that is designed to work with the wrapper in place. Simply create an airspace between the body of the firelog and the wrapper by carefully pulling outward on the package seam then light the two arrows on the seam. When ignited properly, the duraflame firelog should be fully aflame in five minutes or less.
We recommend you watch this video for detailed lighting tips to get the most out of your fire.
No. Unlike firewood, firelogs are designed to burn in a controlled manner and do not require tending. Tongs or pokers can cause a firelog to break apart and expose more surface area to the air - increasing the burn rate and resulting in a shorter fire. When placed on a proper fireplace grate and left undisturbed, a 6lb duraflame firelog will burn up to 4 hours.
No. Duraflame firelogs are not designed nor intended for use as a cooking fuel. Generally, the types of solid fuel used for cooking produce coals, which emanate heat over a period of time, and cooking is conducted by exposing the food directly to the heat generated by the coals. Our regular firelogs only burn with flames and do not generate adequate coals for cooking. For roasting food over a cozy fire, try duraflame OUTDOOR firelogs instead.
Carefully douse fire with water or sand or use a dry chemical fire extinguisher.
Store firelogs and firestarters out of reach of pets and small children. They are not suitable for human or animal consumption. For safety purposes, it's always best to keep pets and small children away from the fireplace while it is in use. Always use a firescreen while burning. If your fireplace is burning properly and all smoke is ventilated to the outdoors there should not be any exposure to smoke that could irritate your house pets or children. Birds, however, have particularly sensitive lungs and circulation systems and can be sensitive to slight changes in heat and air conditions. Keep pet birds far away from the fireplace.
Our firelogs are made of sawdust, agricultural fibers, waxes and oils; we are not aware of any ingredients that would cause a chemically toxic reaction should your pet consume a small amount of these products. However, the wood fibers in the product are not digestible. Depending on how much of the firelog or firestarter is eaten, your pet may become constipated or have an upset stomach. If you have a small pet or the pet has eaten a large amount of the product you should consult a veterinarian as the pet may experience complications with its digestive system. Click here to request a Material Safety Data Sheet (MSDS) if your vet requires that information.
Birds have particularly sensitive lungs and circulation systems, so they can be quite sensitive to slight changes in heat and air conditions. For these reasons, please keep pet birds far away from the fireplace.
Click here to request a Material Safety Data Sheet (MSDS) sheet be faxed or emailed to your pet's veterinarian.
Unfortunately, many retailers consider our product seasonal, so duraflame firelogs are not usually available in most home center, discount or club store outlets after March. Many local supermarkets carry some firelog products during the spring and summer months. If you can't find them on the shelf in your local supermarket, we recommend you ask the manager to reorder product for you from the store's distribution center.
No!! Please don't purchase coupons that are auctioned or sold through online sites like eBay. All Duraflame® manufacturer's coupons state, "Void if copied, transferred, auctioned or sold," so any retailer can reject a coupon suspected of being void due to copy, sale, transfer or auction. Unfortunately, many of the coupons sold online are counterfeit. It is not worth the risk purchasing our coupons online. Instead, for savings on Duraflame® products please register with us to print new coupons monthly.
Please send your contact information to info@duraflame.com or via regular mail to Duraflame, Inc. Mailing List, PO BOX 1230, Stockton, CA 95201-1230.
The firestart firelighters are packaged in wrappers that are water-resistant; however, they should not be exposed to sustained moisture or fully submerged in water. We recommend you store them in a cool, dry place for best results.
Please be alert when buying our products online. Duraflame does not have an online store. Please refer to the retailers listed on duraflame.com only for approved and authorized sellers.
Duraflame OUTDOOR logs are stackable, crackling firelogs designed specifically for backwoods and backyard campfire gatherings and cookouts. Unlike regular firelogs, which are made to be burned one at a time, always start with two OUTDOOR firelogs stacked in an X configuration, and light the wrappers. Then you can add another log later to extend the burn time. And, unlike other firelogs, OUTDOOR firelogs are tested and approved as safe to roast foods over. The special formula is ideal for roasting campfire foods, such as marshmallows and hot dogs.
Always start using exactly two (2) logs (never 1 or 3), propped one on top of the other as you might set up a real wood fire in an X configuration. After about 1.5 hours when the flames have diminished, if you wish to prolong your fire, you may add another log (ONLY ONE). Additional logs may be added to extend the fire even longer, but never add more than ONE log per hour. They're specifically formulated to burn with two logs as instructed. See instructions on firelog wrapper before use.
Although OUTDOOR firelogs were developed primarily for outdoor use, they may be used in indoor fireplaces as well, but are not intended for use in a wood stove. For indoor fireplace use, they must be used in an open-hearth fireplace with a chimney that properly vents outdoors. Always open the flue before lighting the logs. When using in a fireplace, please start the fire with only two logs, and you can add one additional log (one log at a time) when the fire dies down to stoke or extend the fire. Please close the wire mesh protective screen after igniting or adding a log, but always leave fireplace glass doors open while the logs are burning.
Duraflame® OUTDOOR firelogs are 100% bio-based and specifically designed and tested for roasting campfire foods like marshmallows & hot dogs. These logs have been tested by an independent lab and determined to be suitable for roasting marshmallow treats.
Duraflame® OUTDOOR Firelogs have not been tested for this use, so we don’t recommend you use them in your pizza oven at this time.
Just three logs (9.6lb) produce a fire for up to 3 hours, equivalent to a full bundle of firewood (about 16-20lb), and produce 48% more heat energy per pound than regular wood. An OUTDOOR campfire also produces 63% less particulate emissions than a comparable wood fire in a fire pit. And, unlike wood, OUTDOOR Firelogs are indivually wrapped, compact, clean, and easy to light. One 3-log case is good for one fire and a 6-log case is good for up to three fires.
No, these firelogs are not intended for use in barbecues. Instead, OUTDOOR firelogs are ideal for any outdoor fire, including backyard fire pits, campsite fires and beach fires
Carefully douse fire with water or sand or use a dry chemical fire extinguisher.
Yes, unlike with traditional firelogs, it is okay to gently stoke or adjust your stax logs, but make sure no burning particles stick to the tool, expecially when it is withdrawn from the fire.
Firestart firelighters are packaged in wrappers that are water-resistant; however, they should not be exposed to sustained moisture or fully submerged in water. We recommend you store them in a cool, dry place for best results.
Yes, it's safe to cook or roast over wood that was started with any Duraflame firestarter product. Do not begin cooking, however, until the firestarter has completely burned away.
Yes, it is ok to use our firestarters to start your wood fire in a wood stove.
Please be alert when buying our products online. Duraflame does not have an online store.
Please refer to the retailers listed on duraflame.com only for approved and authorized sellers.
Note:
Duraflame brand electric heater and fireplace products are licensed, manufactured and sold by a separate company, Twin Star; please visit their website to find authorized retailers.
